Privacy Policy

OISOI (“we” and ”us”) is committed to protecting your privacy. This privacy policy should be read in conjunction with the accessibility policy on our website at www.oisoi.co.uk (the “website”) of which it forms part (the “terms”).

This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information, your rights in relation to that information and the procedures that we have in place to safeguard your privacy.

if you have any questions about this privacy policy, please go to the ‘contact’ section on our website www.oisoi.co.uk/contact and you can ask us anything. if you do not agree with this privacy policy, you must not use this website or submit information to us through or in connection with this website.

1. Types of Information We Collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

2. How We Collect Your Information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

3. How We Use Collected Information

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • Processing payments;

  • As part of our effort to keep the website safe and secure;

  • Maintaining information as a reference tool or general resource (for analytics and research);

  • Providing reservation or booking services;

  • Carrying out market research campaigns;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

We also gather this information and statistics for the purposes of monitoring website usage and may provide such aggregate information to third parties. These statistics will not include your personal information. If you choose to post messages in our social media pages (including facebook, twitter, youtube and instagram) or other message areas, we will collect that information you provide to us. We retain this information for the purposes set out in this privacy policy and as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. We may combine information we receive from other sources with information you give to us and information we collect about you. We may use this combined information for the purposes set out above.

If you stop using the website or your permission to use the website is terminated, we may continue to use and disclose your personal information in accordance with this privacy policy (as amended from time to time) and as permitted by law. However, if you wish us to stop e-mailing you with information in connection with the website, please click the "unsubscribe" link in the emails you receive from us to opt-out of marketing emails at any time.

4. How Do We Store, Use, Share and Disclose Our Site Visitors' Personal Information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

5. How Do We Communicate With You

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

6. Cookies & Other Tracking Tools

Pieces of information transferred to your computer’s hard disk from a website are known as cookies. They allow our website to store information about your browsing patterns, making the website more useful to you. Many major sites use cookies: in fact, they are commonly used throughout the internet to offer personalised services. Most browsers are automatically set to accept cookies. Each time you use our website, the cookie is accessed. This way, we can track the features you use and the pages and content that you view on the website to help personalise your experience.

We use the following categories of cookies for our website:

  • Strictly necessary cookies. These cookies are essential in order to enable you to move around our websites and use its features. the information collected by these cookies relate to the operation of our website, for example website scripting language and security tokens to maintain secure areas of our website.

  • Performance cookies. These cookies collect anonymous information about how you use our website, for example which pages you visit most often, whether you receive any error messages, and how you arrived at our website. information collected by these cookies is used only to improve your use of our website and never to identify you. These cookies are sometimes placed by third-party providers of web traffic analysis services, such as google analytics.

  • Functionality cookies. These cookies remember choices you make, for example the country you visit our website from, your language and any changes you have made to text size or other parts of web pages that you can customise, to improve your experience of our website and to make your visits more tailored and enjoyable. The information these cookies collect may be anonymised and cannot be used to track your browsing activity on other websites.

7. Further Information

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

For further information from us on data protection and privacy or any requests concerning your personal information please contact us at info@oisoi.co.uk